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25 Dr Kulz Street, 1st Floor Deco House
Windhoek, Namibia
Telephone: +264 61 22 7036
Facsimile: +264 61 22 8361

When you export goods via a land border post, harbour or international airport at which the VAT refund administrator is not present you must present the following documents to a Namibian Customs official together with the goods for inspection.

  1. Fully completed VAT 16 form
  2. The original tax invoices
  3. Fully completed NA 500 declaration form
  4. A copy of your passport

The claim will thereafter be processed and, once approved by the Ministry of Finance - Inland Revenue, paid by crediting your Visa or Mastercard credit card, a bank transfer or Cash voucher.